Baghdad: Acting Minister of Higher Education and Scientific Research, Abdul Hussein Al-Moussawi, has instructed the ministry to expedite the processing of citizens’ requests. According to National Iraqi News Agency, the directive came following a meeting where the minister engaged directly with a group of citizens, addressing their concerns related to the ministry’s operations and its various departments.

The ministry disclosed in a press release that Minister Al-Moussawi has mandated directors general and relevant officials to closely follow up on the submitted requests. He has urged them to study these requests thoroughly and make necessary decisions to resolve them within the framework of established powers, regulations, and instructions. The emphasis was on ensuring that the requests are handled with a sense of urgency and professionalism.

During the meeting, which was attended by the ministry’s two undersecretaries, Dr. Abdul Hussein Al-Moussawi reiterated the significance of maintaining direct communication with citizens. He stressed the importance of addressing their requests responsibly and professionally, advocating for appropriate and timely actions. Furthermore, the minister reviewed the progress of ongoing procedures related to several requests, instructing that their requirements be fulfilled. He also emphasized the need to address and resolve any administrative or legal issues within specific timeframes.